EBRI Fast Facts

Health Plan Knowledge Is Often Lacking

Jul 10, 2025 2  pages

Summary

The 2024 Consumer Engagement in Health Care Survey is an online survey of Americans ages 21–64 with private health insurance coverage. In general, the survey found that, among private health plan enrollees, most understood premiums and deductibles but not prescription drug copays or maximum out-of-pocket limits. This Fast Fact reports on this “confusion” factor for all enrollees.